Demand side management (DSM) has been a tool of electric utilities for nearly four decades 1 and recently has been enlisted in efforts to decarbonize energy ser- vice. DSM programs deploy energy efficiency meas- ures, conservation efforts and load-management ap- proaches to shape loads. In addition to environmental benefits, DSM can bring rewards of grid stabilization, grid decongestion, valley filling, and peak demand re- duction or ‘peak shaving’. These effects lower costs for generation, transmission, and distribution and reduce long-term capital requirements. In addition, end-users can receive benefits in the form of bill savings, utility incentive payments, and tax credits.

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Positioned as a ‘one-stop-shop’ utility serving 21st century sustainability goals (energy efficiency, renewable energy, materials and water conserva- tion), a Sustainable Energy Utility (SEU) represents a new actor in the utility services landscape that is capa- ble of restructuring priorities and pur- suing strategies to realize a New Econ- omy built on sustainability principles.

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The Sustainable Energy Utility (SEU) was built to change the core relation- ships between energy, the economic sector, the environment and society. It use is intended to foster low-carbon development that is governed by the communities it serves.

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